Frequently Asked Questions (FAQs)

1. How do I search for a specific part?

Use the search bar at the top of our website and enter keywords like the part name, part number, or vehicle model. You can also browse through our categories to find what you need.

2. Can I check if a part is compatible with my vehicle?

Yes, each product page provides detailed specifications, including compatibility information by model and year. If you’re unsure, feel free to reach out to our customer support team.

3. How long does it take to process and ship my order?

Most orders are processed within 1–2 business days. Standard shipping typically takes 3–7 business days, but we offer expedited options at checkout if you need your parts sooner.

4. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options. Our checkout is protected to ensure a safe transaction.

5. Do you offer international shipping?

Yes, Global Auto and Parts ships internationally! Shipping costs and delivery times vary based on your location and will be calculated at checkout.

6. How can I track my order?

Once your order has shipped, you will receive an email with tracking information. You can also log into your account on our website to view order status and tracking details.

7. Can I cancel or modify my order after placing it?

Orders can be canceled or modified within a short time after placement. Contact us as soon as possible if you need to make changes, and we’ll do our best to assist.

8. What is your return policy?

We offer a 30-day return policy for most items. Parts must be unused and in original packaging to qualify for a refund. For detailed return instructions, please visit our Returns & Exchanges page.

9. Are there warranties on the parts I purchase?

Yes, many of our parts come with manufacturer warranties. Warranty details can be found on the product page or by contacting our team.

10. Do you offer bulk discounts or trade accounts?

We provide special pricing and trade accounts for bulk orders. If you’re interested, please contact our sales team for more information.

11. I can’t find a specific part. Can you help?

Certainly! If you can’t find a part on our website, get in touch with our team. We can help source uncommon parts or recommend alternative options.

12. How do I know if a part is in stock?

Our product pages show real-time stock availability. If an item is out of stock, you may be able to sign up for an alert to be notified when it’s back in stock.

13. Is there a way to save my vehicle details for future orders?

Yes! By creating an account, you can save your vehicle details and preferences for faster, more convenient shopping.

14. What if I receive a damaged or defective part?

In the rare case that you receive a damaged or defective item, please contact us within 7 days of receiving it. We’ll guide you through the process of arranging a replacement or refund.

15. How can I contact customer support if I have other questions?

You can reach our support team via email, phone, or live chat during business hours. Visit our Contact Us page for more information.